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Huge problem with mobile devices!
By: Hans
at: 06-04-2017 03:04pm
Hi,

after a pause because of some complaints of mobile users I reactivated your form.
I made the template responsive, but I saw the same error as it was last year even without responsive template:

Even if I have disabled the captcha anti-spam some mobile devices will not go through. They will be redirected to the anti-spam captcha that is so small, that they cannot enter the code.

So all these customers are lost for me.

Is there any fix?

My form is

plus.allforms.mailjol.net/u/c6ec56d8.php

Perhaps it can be fixed like in this case?

http://allforms.mailjol.net/forum.php?p=1&pid=3816

I need urgent help!
By: Hans
at: 06-04-2017 03:07pm
And I am a Plus member!
By: admin
at: 06-04-2017 03:10pm
We are sorry for the issues. Have you embedded the form somewhere or using direct URLs? You may reply to the ticket which you have posted separately.

--Regards,
Support
By: Hans
at: 06-04-2017 03:41pm
Yes, I have replied now several times and are waiting for your reply please.
By: Hans
at: 06-04-2017 03:54pm
Support gave me lightning fast a solution for the moment.
Thank you very much.
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